Service organizations in Canada, or organizations with Canadian clients, need to provide comfort to their clients and regulators on the security and controls in place at their organization. The CSAE 3416 Service Organization Report is intended for just that purpose. Auditwerx is a leading provider of Canadian, International, and U.S. assurance engagements for service businesses.
Our simple CSAE 3416 assessment process makes it easy for any size organization to receive the accreditation they need to build trust with their clients. Our experienced assessors will help you align your compliance efforts across frameworks, working around your business needs for an easy and efficient assessment experience.
The CSAE 3416 (formerly CICA 5970) is the Canadian equivalent of the AICPA SSAE 18 assessment compliance standard.
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Are you new to the CSAE 3416 reporting process? Security compliance and requirements might seem overwhelming, but not when you have the right partner to guide you through. Our experienced team, combined with our unique “hands on” preparation method, limits guesswork and helps you to quickly prepare for a successful CSAE 3416 assessment.
Every assessment we perform is completed with your end goals in mind. Our communication protocols provide for frequent contact with you throughout the engagement period in order to facilitate delivery on your expected timeline.
Communication is essential in completing a compliance report and it starts in the planning process. Our planning begins with a kickoff call. The kickoff call is used to make introductions, identify key players, and points of contact. We also begin the process of understanding the services on which we will be providing an opinion. Where a readiness assessment has been requested, we establish the dates for the readiness work (for first-time reporters) and/or fieldwork (for recurring clients). In readiness, we assess the data flow of the services, identify controls, and provide a gap analysis of controls that may need implementation or improvement.
Our testing and assessment plans are shared with you as soon as they are customized for your processes. Customizing and sharing these plans allow us to provide a quality product in the shortest time possible. In addition, we provide templates and main points of the narrative process to help you get started with your description. We provide a draft of the assessment plan for your review and complete another call to go through the plan to assist you in assigning tasks for collecting supporting documentation and preparation for on-site testing. Once the assessment plan is finalized, we complete the details in preparation of and coordination with you for the on-site testing visit. Between the time of the audit plan approval and the on-site visit, your team starts compiling your supporting documentation and uploading it to our secure portal. Remember, we are there to help, so we invite open communication if you have any questions. This preparation is essential to an efficient and effective on-site audit experience.
OPTION 1: On-Site Fieldwork
We send our itinerary prior to our on-site visit and coordinate the on-site expectations. During the fieldwork, we conduct walk-throughs, controls testing, obtain testing documentation, and review other processes as necessary. We conduct an exit interview with you to provide initial testing results, go over next steps, and have a clear plan for completion of the testing portion of the SOC* report. Our goal is to have 95% of all testing documents and your draft of the control description completed at the end of field work. This ensures your report is completed in a timely manner.
OPTION 2: Virtual Assessment
The virtual assessment process combines minimal hardware, collaborative software, and cameras to allow us to perform all or part of our assessment engagement virtually and in real time.
When testing and evidence gathering has been completed, your assessor composes a draft of your assessment and submits it to our quality control team. Every draft report is subjected to a manager and partner review based on our strict quality control process. Once your report has completed this round of reviews, it is provided to you for review, feedback, and modifications. After your draft is returned to us, a final quality control review is completed.
After the final report is issued, we will provide you with the appropriate seal of completion to be displayed on your website. This seal provides your prospective clients with notification that you have completed the reporting process.
…Our company is required to undergo a number of assessments annually with various assessment firms and Auditwerx has truly been pleasure to work with. I have referred Auditwerx to a number of clients and would recommend them to anyone…
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